ITOps
Flow Automation Highlights
User Creation in Google Admin: A new user is automatically created in Google Admin, reducing manual entry and eliminating the risk of human error. This task, often repetitive and time-consuming, is now executed seamlessly, cutting down administrative workload and ensuring the user is added to the directory without delays.
Access Assignment via Okta: Okta automatically assigns the user to the correct identity and access management (IAM) groups. This task traditionally involves manual approval and cross-checking of user roles, which is prone to mistakes. Automating this step ensures proper access control and compliance, while significantly reducing setup time.
Workspace Provisioning in Slack: The new user is invited to the company’s Slack workspace, allowing them to join team channels and communication platforms instantly. This eliminates manual invites and follow-ups, accelerating collaboration and reducing onboarding friction.
Tool Access Setup with GitHub and Bitwarden: Automatically provisioning user access to essential tools like GitHub and Bitwarden reduces the delays often caused by IT handling individual tool access requests. Automation ensures that employees have the necessary tools from day one, improving productivity and security posture by minimizing the risk of misconfigurations.
Orchestration Toolbox
Google Admin: In this use case, Google Admin is responsible for creating the new user account in the organization's directory. By automating this step, the process of adding users to the system is streamlined, ensuring accurate and timely entry into the company's primary identity management platform.
Okta: Okta handles the crucial task of assigning the new user to appropriate identity and access management (IAM) groups. This ensures that users receive the correct permissions based on their roles, maintaining security standards and simplifying what would traditionally be a manual, error-prone process.
Slack: Slack is used to invite the new user to the company’s communication workspace. Automation here allows for immediate inclusion in relevant channels and teams, removing the need for manual onboarding into communication tools, thus improving onboarding efficiency.
GitHub: GitHub provides the platform for setting up user access to development repositories. The automated process assigns the necessary permissions and team roles, eliminating the manual setup and ensuring that developers have access to the tools they need without delays.
Bitwarden: Bitwarden is responsible for managing the secure creation and storage of the new user’s credentials. By automating this task, it minimizes security risks associated with manual password management and ensures that users can access sensitive data securely from the start.
Hubspot: Hubspot manages the onboarding of users into the company's CRM system, ensuring that sales and marketing teams can immediately begin leveraging new user profiles. This automation prevents delays in CRM access, improving the efficiency of customer relationship management processes.
