SecOps
ITOps
Flow Automation Highlights
Receiving and processing emails: Mindflow automates the reception and initial processing of emails, tasks that require significant manual effort to sift through large volumes of emails daily. By automating these processes with tools like EmailRep and Atlassian Jira, Mindflow effectively reduces the time spent on manual sorting and preliminary analysis, ensuring that only relevant communications require human intervention. This significantly decreases the risk of overlooking critical emails, enhancing overall productivity and response accuracy.
Attachment and URL analysis: Mindflow automates the scrutiny of attachments and URLs within emails, a crucial step that manually demands thorough, time-consuming examination to avoid security breaches. Utilizing tools like VirusTotal, URLScan.io, and CrowdStrike, the platform conducts comprehensive scans that swiftly identify potentially malicious content. Automation here speeds up the analysis process and enhances the accuracy and consistency of threat detection, reducing the likelihood of security incidents.
Incident response and ticketing: Automatically creating incident tickets in response to suspicious emails through Mindflow, using Atlassian Jira, replaces the manual task of logging and categorizing incidents. This automation facilitates a faster, more organized response to threats and streamlines communication among response teams. By integrating detailed analyses from EmailRep and other tools directly into the ticketing system, teams can access all relevant information in one place, which expedites resolution times and boosts the overall efficiency of the cybersecurity response efforts.
Orchestration Toolbox
Atlassian Jira: In this use case, Atlassian Jira functions as a management tool for incident response. It automatically creates and updates tickets based on analysis results from other integrated services. This facilitates a streamlined approach to tracking and resolving issues the automated email analysis raises, ensuring that all actionable insights are documented and addressed promptly within an organized system.
VirusTotal: A key player in our automated workflow, VirusTotal is more than just a scanner. It's a real-time threat detection powerhouse. By scanning attachments and URLs within emails for malicious content, it helps us rapidly identify potential threats. This service is a game-changer, enhancing our security measures by ensuring that any suspicious elements in the emails are thoroughly vetted before they can cause harm.
EmailRep: EmailRep assesses the reputation of the email sender. It analyzes sender details to determine if the source can be trusted or has been associated with previous security incidents or spam activities. This insight is crucial for the initial screening of incoming emails, helping to prioritize and triage emails based on the risk associated with the sender.
NextDNS Denylist: The NextDNS Denylist is integrated into the workflow to check if any of the domains or IP addresses associated with the email or its contents are on known denylists. This helps quickly identify and block potential threats from sources already recognized as harmful, thereby enhancing the overall security posture against known malicious entities.
CrowdStrike: CrowdStrike is involved in its advanced threat intelligence capabilities. This scenario provides deep analysis and contextual information about the endpoints that could be affected by the malicious emails or their contents. This tool supports proactive threat mitigation strategies by offering detailed insights into possible vulnerabilities and attack vectors.
URLScan.io: URLScan.io analyzes URLs within the emails for malicious content. It performs a safe, real-time rendering of web pages to identify harmful scripts or redirects. This tool plays a pivotal role in preventing phishing and other web-based attacks by ensuring that links embedded in emails are safe to access, adding a layer of security to the email triage process. Analyze sender details to determine if the source can be trusted or