Doctolib's challenges
Doctolib, the European healthcare platform operational in four countries, faced challenges with a flood of daily security alerts and the complexities of managing over 300 SaaS tools. This not only overwhelmed their SOC team but also risked their compliance with stringent healthcare standards. Their rapid growth heightened these issues, demanding a scalable solution to maintain robust cybersecurity and ensure efficient healthcare service delivery.
Overwhelmed by Unaddressed Alerts
Managing and treating over 100 alerts daily became unfeasible, causing backlog and increased risk.
Inconsistent Alert Management
Alert handling varied among SOC team members, leading to inconsistencies and errors.
Stringent Compliance Demands
Adhering to strict compliance standards while ensuring top-tier security needed a robust approach to cybersecurity.
About Doctolib
The Rise of Doctolib : Pioneering a New Era in Digital Healthcare
Since its inception in 2013, Doctolib has been at the vanguard of digital healthcare transformation. From a bold startup to a 3000-strong workforce, Doctolib’s journey is a testament to innovation and dedication to accessible healthcare.
Doctolib's most impactful automation use cases
Identity and Access Management (IAM) Made Simple
Doctolib’s adopted a proactive approach to Identity and Access Management workflows, automating access precisely and easily. With Mindflow, 3000+ users’ rights align seamlessly with roles, turning complex tasks into a streamlined, secure process. Efficiency and security go hand in hand.
Managing SIEM Alerts with Slack Efficiently
Alerts are only as good as the response they trigger. Mindflow bridged this gap by funneling SIEM alerts directly into Doctolib’s Slack channels. Instant notifications, swift actions – a cybersecurity team’s dream realized.
Handling Movers' Permissions Seamlessly
In a dynamic workforce, roles change, but security can’t lag. Mindflow automated the permission updates for Doctolib’s movers, ensuring access rights are always current, secure, and perfectly in sync with evolving roles.
100% Alerts Covered
Mindflow automated Doctolib's alert management workflows —processing of over 100 daily alerts. Reducing inconsistencies and errors.
Consistent Incident Response
Mindflow transformed Doctolib's diverse tool stack into a cohesive incident response system, ensuring consistency in incident management and communication.
Strengthened Compliance & Security
Doctolib elevated its compliance with demanding standards of healthcare industry, fortifying its security posture against evolving threats.