Introducing

AI··Agents

that reason and act across 4,000 integrations

×

SolarWinds

Connect
Connect
SolarWinds Service Desk
SolarWinds Service Desk
with your entire stack through Mindflow
with your entire stack through Mindflow

Seamlessly integrate SolarWinds Service Desk into your entire stack with Mindflow to accelerate adoption and enable richer, automated workflows across your tools. This integration enhances your teams' effectiveness by enabling cross-tool orchestration and streamlining access to ticketing, asset management, change requests, and more within SolarWinds Service Desk. Mindflow is built for enterprise-grade security, compliance, and performance.

Seamlessly integrate SolarWinds Service Desk into your entire stack with Mindflow to accelerate adoption and enable richer, automated workflows across your tools. This integration enhances your teams' effectiveness by enabling cross-tool orchestration and streamlining access to ticketing, asset management, change requests, and more within SolarWinds Service Desk. Mindflow is built for enterprise-grade security, compliance, and performance.

135

operation
s
available

Complete and up-to-date endpoint coverage by Mindflow.

Other services from this vendor:

135

operation
s
available

Complete and up-to-date endpoint coverage by Mindflow.

Other services from this vendor:

Over 316,495 hours of work saved through 1,582,478 playbook runs for our valued clients.

Over 316,495 hours of work saved through 1,582,478 playbook runs for our valued clients.

Mindflow provides native integrations:

Full coverage of all APIs

Orchestrate 100% of operations through our comprehensive API catalog. Start with these popular operations to streamline your workflows and reduce manual processes.

Orchestrate 100% of operations through our comprehensive API catalog. Start with these popular operations to streamline your workflows and reduce manual processes.

  • SolarWinds Service Desk

    Create new asset

  • SolarWinds Service Desk

    Create new comment

  • SolarWinds Service Desk

    Create new incident

  • SolarWinds Service Desk

    Create new user

  • SolarWinds Service Desk

    Delete incident

  • SolarWinds Service Desk

    Delete user

  • SolarWinds Service Desk

    Get asset

  • SolarWinds Service Desk

    Get incident

  • SolarWinds Service Desk

    Get user

  • SolarWinds Service Desk

    List of assets

  • SolarWinds Service Desk

    List of configuration items

  • SolarWinds Service Desk

    List of incidents

  • SolarWinds Service Desk

    List of users

  • SolarWinds Service Desk

    Update asset with specified fields

  • SolarWinds Service Desk

    Update incident with specified fields

  • SolarWinds Service Desk

    Update user with specified fields

  • SolarWinds Service Desk

    Create new asset

  • SolarWinds Service Desk

    Create new comment

  • SolarWinds Service Desk

    Create new incident

  • SolarWinds Service Desk

    Create new user

  • SolarWinds Service Desk

    Delete incident

  • SolarWinds Service Desk

    Delete user

  • SolarWinds Service Desk

    Get asset

  • SolarWinds Service Desk

    Get incident

  • SolarWinds Service Desk

    Get user

  • SolarWinds Service Desk

    List of assets

  • SolarWinds Service Desk

    List of configuration items

  • SolarWinds Service Desk

    List of incidents

  • SolarWinds Service Desk

    List of users

  • SolarWinds Service Desk

    Update asset with specified fields

  • SolarWinds Service Desk

    Update incident with specified fields

  • SolarWinds Service Desk

    Update user with specified fields

  • SolarWinds Service Desk

    Update user with specified fields

    SolarWinds Service Desk

    Copy File

  • SolarWinds Service Desk

    Update incident with specified fields

    SolarWinds Service Desk

    Copy File

  • SolarWinds Service Desk

    Update asset with specified fields

    SolarWinds Service Desk

    Copy File

  • SolarWinds Service Desk

    List of users

    SolarWinds Service Desk

    Copy File

  • SolarWinds Service Desk

    List of incidents

    SolarWinds Service Desk

    Copy File

  • SolarWinds Service Desk

    List of configuration items

    SolarWinds Service Desk

    Copy File

  • SolarWinds Service Desk

    List of assets

    SolarWinds Service Desk

    Copy File

  • SolarWinds Service Desk

    Get user

    SolarWinds Service Desk

    Copy File

  • SolarWinds Service Desk

    Get incident

    SolarWinds Service Desk

    Copy File

  • SolarWinds Service Desk

    Get asset

    SolarWinds Service Desk

    Copy File

  • SolarWinds Service Desk

    Delete user

    SolarWinds Service Desk

    Copy File

  • SolarWinds Service Desk

    Delete incident

    SolarWinds Service Desk

    Copy File

  • SolarWinds Service Desk

    Create new user

    SolarWinds Service Desk

    Copy File

  • SolarWinds Service Desk

    Create new incident

    SolarWinds Service Desk

    Copy File

  • SolarWinds Service Desk

    Create new comment

    SolarWinds Service Desk

    Copy File

  • SolarWinds Service Desk

    Create new asset

    SolarWinds Service Desk

    Copy File

  • SolarWinds Service Desk

    Update user with specified fields

    SolarWinds Service Desk

    Copy File

  • SolarWinds Service Desk

    Update incident with specified fields

    SolarWinds Service Desk

    Copy File

  • SolarWinds Service Desk

    Update asset with specified fields

    SolarWinds Service Desk

    Copy File

  • SolarWinds Service Desk

    List of users

    SolarWinds Service Desk

    Copy File

  • SolarWinds Service Desk

    List of incidents

    SolarWinds Service Desk

    Copy File

  • SolarWinds Service Desk

    List of configuration items

    SolarWinds Service Desk

    Copy File

  • SolarWinds Service Desk

    List of assets

    SolarWinds Service Desk

    Copy File

  • SolarWinds Service Desk

    Get user

    SolarWinds Service Desk

    Copy File

  • SolarWinds Service Desk

    Get incident

    SolarWinds Service Desk

    Copy File

  • SolarWinds Service Desk

    Get asset

    SolarWinds Service Desk

    Copy File

  • SolarWinds Service Desk

    Delete user

    SolarWinds Service Desk

    Copy File

  • SolarWinds Service Desk

    Delete incident

    SolarWinds Service Desk

    Copy File

  • SolarWinds Service Desk

    Create new user

    SolarWinds Service Desk

    Copy File

  • SolarWinds Service Desk

    Create new incident

    SolarWinds Service Desk

    Copy File

  • SolarWinds Service Desk

    Create new comment

    SolarWinds Service Desk

    Copy File

  • SolarWinds Service Desk

    Create new asset

    SolarWinds Service Desk

    Copy File

Automation Use Cases

Automation Use Cases

Discover how Mindflow can streamline your operations

Discover how Mindflow can streamline your operations

->

<-

→ Reduce ticket resolution delays by automating incident creation and updates, leveraging triggers from monitoring systems to run createIncident and updateIncidentById operations in SolarWinds Service Desk → Streamline hardware lifecycle management by automatically registering new hardware assets and managing their warranties using createHardware and updateWarrantyById APIs integrated via Mindflow → Accelerate change management by triggering automated updates to change catalogs and requests, using createChangeCatalog and updateChangeCatalogById to keep change data current and auditable

→ Reduce ticket resolution delays by automating incident creation and updates, leveraging triggers from monitoring systems to run createIncident and updateIncidentById operations in SolarWinds Service Desk → Streamline hardware lifecycle management by automatically registering new hardware assets and managing their warranties using createHardware and updateWarrantyById APIs integrated via Mindflow → Accelerate change management by triggering automated updates to change catalogs and requests, using createChangeCatalog and updateChangeCatalogById to keep change data current and auditable

Autonomous agents are only as effective as their connectivity to data and actions.

Autonomous agents are only as effective as their connectivity to data and actions.

Our AI··Agents have complete access to both.

Our AI··Agents have complete access to both.

Introducing the Service Desk agent, a domain expert that operates exclusively with SolarWinds Service Desk's API to autonomously navigate and execute complex service management tasks. For example, it can create and update incidents by orchestrating operations like createIncident and updateIncidentById, manage hardware and warranties through createHardware and updateWarrantyById, or handle change catalogs with createChangeCatalog and updateChangeCatalogById. This agent intelligently sequences these tasks, ensuring they follow SolarWinds Service Desk's object models and API constraints without requiring manual workflow programming.

Introducing the Service Desk agent, a domain expert that operates exclusively with SolarWinds Service Desk's API to autonomously navigate and execute complex service management tasks. For example, it can create and update incidents by orchestrating operations like createIncident and updateIncidentById, manage hardware and warranties through createHardware and updateWarrantyById, or handle change catalogs with createChangeCatalog and updateChangeCatalogById. This agent intelligently sequences these tasks, ensuring they follow SolarWinds Service Desk's object models and API constraints without requiring manual workflow programming.

SolarWinds Service Desk

GPT-5.2

Service Desk agent automating complex incident and asset management

SolarWinds Service Desk

GPT-5.2

Service Desk agent automating complex incident and asset management

Explore more services in our catalog of 4,000+ native integrations.

Automate processes with AI,
amplify Human strategic impact.

Automate processes with AI,
amplify Human strategic impact.