Introducing

AI··Agents

that reason and act across 4,000 integrations

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Atlassian

Connect
Connect
Atlassian Jira Service Management
Atlassian Jira Service Management
with your entire stack through Mindflow
with your entire stack through Mindflow

Seamlessly integrate Atlassian Jira Service Management into your entire stack with Mindflow, accelerating adoption and usage through streamlined automation and workflow orchestration. This integration enhances the connectivity of Jira with your other tools, improving utility and efficiency for your teams. Mindflow is built for enterprise-grade security, compliance, and performance.

Seamlessly integrate Atlassian Jira Service Management into your entire stack with Mindflow, accelerating adoption and usage through streamlined automation and workflow orchestration. This integration enhances the connectivity of Jira with your other tools, improving utility and efficiency for your teams. Mindflow is built for enterprise-grade security, compliance, and performance.

Over 316,495 hours of work saved through 1,582,478 playbook runs for our valued clients.

Over 316,495 hours of work saved through 1,582,478 playbook runs for our valued clients.

Mindflow provides native integrations:

Full coverage of all APIs

Orchestrate 100% of operations through our comprehensive API catalog. Start with these popular operations to streamline your workflows and reduce manual processes.

Orchestrate 100% of operations through our comprehensive API catalog. Start with these popular operations to streamline your workflows and reduce manual processes.

  • Atlassian Jira Service Management

    Add request attachment

  • Atlassian Jira Service Management

    Create customer

  • Atlassian Jira Service Management

    Create organization

  • Atlassian Jira Service Management

    Get instance info

  • Atlassian Jira Service Management

    Get service desk

  • Atlassian Jira Service Management

    List customer requests

  • Atlassian Jira Service Management

    List organizations

  • Atlassian Jira Service Management

    List service desks

  • Atlassian Jira Service Management

    Add request attachment

  • Atlassian Jira Service Management

    Create customer

  • Atlassian Jira Service Management

    Create organization

  • Atlassian Jira Service Management

    Get instance info

  • Atlassian Jira Service Management

    Get service desk

  • Atlassian Jira Service Management

    List customer requests

  • Atlassian Jira Service Management

    List organizations

  • Atlassian Jira Service Management

    List service desks

  • Atlassian Jira Service Management

    List service desks

    Atlassian Jira Service Management

    Copy File

  • Atlassian Jira Service Management

    List organizations

    Atlassian Jira Service Management

    Copy File

  • Atlassian Jira Service Management

    List customer requests

    Atlassian Jira Service Management

    Copy File

  • Atlassian Jira Service Management

    Get service desk

    Atlassian Jira Service Management

    Copy File

  • Atlassian Jira Service Management

    Get instance info

    Atlassian Jira Service Management

    Copy File

  • Atlassian Jira Service Management

    Create organization

    Atlassian Jira Service Management

    Copy File

  • Atlassian Jira Service Management

    Create customer

    Atlassian Jira Service Management

    Copy File

  • Atlassian Jira Service Management

    Add request attachment

    Atlassian Jira Service Management

    Copy File

  • Atlassian Jira Service Management

    List service desks

    Atlassian Jira Service Management

    Copy File

  • Atlassian Jira Service Management

    List organizations

    Atlassian Jira Service Management

    Copy File

  • Atlassian Jira Service Management

    List customer requests

    Atlassian Jira Service Management

    Copy File

  • Atlassian Jira Service Management

    Get service desk

    Atlassian Jira Service Management

    Copy File

  • Atlassian Jira Service Management

    Get instance info

    Atlassian Jira Service Management

    Copy File

  • Atlassian Jira Service Management

    Create organization

    Atlassian Jira Service Management

    Copy File

  • Atlassian Jira Service Management

    Create customer

    Atlassian Jira Service Management

    Copy File

  • Atlassian Jira Service Management

    Add request attachment

    Atlassian Jira Service Management

    Copy File

Automation Use Cases

Automation Use Cases

Discover how Mindflow can streamline your operations

Discover how Mindflow can streamline your operations

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→ Managing multiple service requests can overwhelm support teams, leading to delays and customer dissatisfaction. Automating ticket routing based on predefined criteria ensures that requests are directed to the appropriate team members promptly, enhancing response times.   → Manual updates and status checks can consume valuable time for support agents. Implementing automated notifications and status updates keeps both agents and customers informed, streamlining communication and reducing the need for follow-ups.   → Escalating unresolved issues can be challenging without proper tracking. By using automation to monitor ticket age and automatically escalate tickets that exceed set thresholds, teams can effectively prioritize critical issues, ensuring timely resolutions and improved customer satisfaction.

→ Managing multiple service requests can overwhelm support teams, leading to delays and customer dissatisfaction. Automating ticket routing based on predefined criteria ensures that requests are directed to the appropriate team members promptly, enhancing response times.   → Manual updates and status checks can consume valuable time for support agents. Implementing automated notifications and status updates keeps both agents and customers informed, streamlining communication and reducing the need for follow-ups.   → Escalating unresolved issues can be challenging without proper tracking. By using automation to monitor ticket age and automatically escalate tickets that exceed set thresholds, teams can effectively prioritize critical issues, ensuring timely resolutions and improved customer satisfaction.

Autonomous agents are only as effective as their connectivity to data and actions.

Autonomous agents are only as effective as their connectivity to data and actions.

Our AI··Agents have complete access to both.

Our AI··Agents have complete access to both.

Introducing the Atlassian Jira Service Management agent, a domain expert capable of seamlessly interacting with the Jira Service Management API. This agent can automatically create and assign tickets to specific service requests, such as a "bug report" or "feature request," ensuring that each ticket is routed to the right team member for swift resolution. Furthermore, it can update the status of ongoing service incidents by directly referencing the service object, enhancing communication and clarity within the team. With its ability to reason over service operations, the agent eliminates the need for manual workflow configurations, providing a streamlined experience tailored to the specific needs of Jira Service Management users.

Introducing the Atlassian Jira Service Management agent, a domain expert capable of seamlessly interacting with the Jira Service Management API. This agent can automatically create and assign tickets to specific service requests, such as a "bug report" or "feature request," ensuring that each ticket is routed to the right team member for swift resolution. Furthermore, it can update the status of ongoing service incidents by directly referencing the service object, enhancing communication and clarity within the team. With its ability to reason over service operations, the agent eliminates the need for manual workflow configurations, providing a streamlined experience tailored to the specific needs of Jira Service Management users.

Atlassian Jira Service Management

GPT-5.2

Autonomous issue resolution with Jira Service Management AI

Atlassian Jira Service Management

GPT-5.2

Autonomous issue resolution with Jira Service Management AI

Explore more services in our catalog of 4,000+ native integrations.

Automate processes with AI,
amplify Human strategic impact.

Automate processes with AI,
amplify Human strategic impact.