Sub-processors

To provide our service, we engage third-party data processors as sub-processors to perform various activities. In the case that some sub-processors could have access to your personal data, shall you use our platform, we engage in an extensive review of their security information systems. In particular, we look for SOC 2 Type 2 attestation and ask them for their report and bridge letters to ensure that all the measures we deem mandatory are enforced.

Sub-processor Nature and purposes of processing Categories of personal data Location of processing Frequency and duration of processing Security certification Data transfer
AWS
Infrastructure hosting
Customer data
EEA*
Continuous
SOC 2 Type 2
N/A
Intercom
Customer support
Customer data
World
Continuous
SOC 2 Type 2
SCCs

EEA: European Economic Area DPA: Data Processing Addendum SCCs: Standard Contractual Clauses