Zendesk is a customer relationship management tool (CRM). As a customer support platform, it lets you connect with your customers via multiple channels.
The solution makes it easy to keep track of all your interactions and make sure you’re providing the best customer service. Whether booking an appointment, chatting online, or emailing with questions, Zendesk lets you connect with customers or colleagues from any channel.
By integrating with Zendesk, Mindflow enables its users to implement its ticketing services right into their workflows to facilitate a better after-sales experience with their customers by simplifying their access to the support team.